

All roads lead to Microsoft 😬
“Both first and business class seats were equipped with a Windows NT 4.0 based In-Flight Entertainment Network (IFEN) system with touchscreen in-seat video displays and magnetic card readers.[3] In the galley, a cabin file server served as a central hub for managing content, which facilitated movie downloads, stored flight and casino information, and collected credit card data transmitted from each seat.[3]: 43 “














An example from just this morning. While ending a support call with T-Mobile I said “it’s name correct?, thank you name I really appreciate you” And I could practically see her smile through the phone as she said “Wow! You actually remembered. Thank YOU so much!!” Turns out people just want to be treated with kindness, and as crazy as it sounds treated like actual humans.